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More moving update

Posted on 2009.07.29 at 11:05

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Zhaneel
zhaneel69 at 2009-08-04 02:16 (UTC) (Link)
Ah. Standard Comcast bullshit.

We know they don't gaurantee the connection (but ours has worked fine because chesh can setup and maintain the router/etc.) for more than one comp. The installers are royal pain and I did just deal with one who setup my connection (after the outer line broke), locked me out of my account (Grr) and in spite of promising no charge, I got charged later that month. So I bitched at customer service on the service (they got me back into my account) and bitched when I got my bill and they reversed the charges.

So, while that completely means I shouldn't give them my business, my experiences with Verizon as a cell company aren't hugely better and in general we prefer cable to DSL (though chesh would love some fiber *sigh*). I thought you perhaps meant that the service was slow/intermittent compared to DSL.
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