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Posted on 2009.07.29 at 11:05


unseelie23 at 2009-07-29 20:15 (UTC) (Link)
I recommend Sonic for an ISP. On that side of the bay you should have no problem getting DSL through them. Their service and their customer service is excellent.
terpsichoros at 2009-07-29 21:29 (UTC) (Link)
She should be able to get DSL from them where she is right now - I've got them further south.

But yeah - Sonic.net is the awesome.
neverjaunty at 2009-07-30 04:44 (UTC) (Link)
You can't get Sonic up here, only Verizon. Novato is a comp'ny town.
zhaneel69 at 2009-07-30 05:10 (UTC) (Link)
No comcast either? o.O
rbus at 2009-07-31 00:42 (UTC) (Link)
i've verizon dsl.
in a different location, of course.
after some confusion on the initial setup,
have found their service to be reliable.

and pc-gamer-boy says the speed is "not bad" which is about as high a praise as a teenage boy can muster.
neverjaunty at 2009-08-01 15:45 (UTC) (Link)
You really do not want Comcast up here for your DSL.
zhaneel69 at 2009-08-01 16:45 (UTC) (Link)
Oooookay. Um, I already have an appointment setup but I can work to change that. I hate them as a company, but often found their cable better than DSL.
neverjaunty at 2009-08-04 02:05 (UTC) (Link)
Let me expand: at some point we tried to switch from Verizon to Comcast. The local installers made a mess, got Samwise to sign a piece of paper they claimed "just shows we were here and installed it" (it wasn't - had a whole bunch of disclaimers on it), and then it didn't work properly. We also found out that they do not guarantee a connection will work if you have more than one computer, that is, if (like many people) you have a router allowing multiple computers to run off your connection. That, we were told, required a special and extra-cost Comcast Networking.
zhaneel69 at 2009-08-04 02:16 (UTC) (Link)
Ah. Standard Comcast bullshit.

We know they don't gaurantee the connection (but ours has worked fine because chesh can setup and maintain the router/etc.) for more than one comp. The installers are royal pain and I did just deal with one who setup my connection (after the outer line broke), locked me out of my account (Grr) and in spite of promising no charge, I got charged later that month. So I bitched at customer service on the service (they got me back into my account) and bitched when I got my bill and they reversed the charges.

So, while that completely means I shouldn't give them my business, my experiences with Verizon as a cell company aren't hugely better and in general we prefer cable to DSL (though chesh would love some fiber *sigh*). I thought you perhaps meant that the service was slow/intermittent compared to DSL.
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